Discovery and Setup Survey
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Getting started is quick and easy.
The first step is to understand your requirements.
Please fill out this survey/form and we'll arrange a followup call to discuss your requirements. You'll hear from us within 24 hours of submitting.
If you are unsure how to answer - please leave blank and we'll discuss it on the call.
What country are you based in?
required
Your email address
required
How soon do you want to get started?
Select 1
In the next 1-30 days
In the next 30-60 days
In the next 60-90 days
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Features
If you are unsure of any of these features - we can discuss on the call.
trustMinder allows a survey to have different translated versions. You set a default language and then add other versions.
What languages do you want to send the surveys out? Type your default language and then additional languages.
Do you want to use the Outcome Manager where data follows automatically from the NPA tool and trustMinder response data flows automatically back to the NPA tool?
True
False
Will you need the Agent Sender feature?
True
False
What is the preferred way to send surveys to your customers?
Select 1 option
SMS
Email
Both SMS and Email
Can you estimate monthly volume of customer feedback surveys you would be sending?
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Security and Data Protection
The time period can be set to any duration. Please pick the closest time period you think is appropriate. Personal data is name, email, phone number, address.
How long do you wish trustMinder to retain personal data?
Select 1 option
15 days
1 month
1 year
